Members-only Customer Care

As a valued Family Secure(SM) member, you have access to our members-only, toll-free Customer Care Center. Representatives are there 7 days a week to assist you with questions about your membership or credit products.

If you're looking for a quick answer to a question, please visit our FAQ section.

Phone
Contact us toll-free at: 1-888-276-0529
For your convenience, our Customer Care center is open Monday-Friday from 6 a.m. to 6 p.m., Saturday-Sunday 8 a.m. to 5 p.m. Pacific Time.

EMail
Send us an email to support@familysecure.com

To protect your privacy and security, please do not include your Social Security number or personal account numbers in your email or postal mail communications.

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